After I did some more googling after I posted the information below (beyond the more tag), I suddenly found this!
“To make it easier for drivers who need to update their photocard licence with a new photograph at the end of the 10 years validity, photocard driving licences that expire between 1 February 2020 and 31 August 2020 will be automatically extended for a period of 7 months from the date of expiry.”
How come DVLA on Twitter was not aware of this?
How come this information did not show up before or during the online renewal procedure?
And how come the post office was not aware of this either? My license got snipped with scissors and discarded and I was told that as of the next day, I would be breaking the law if I drove.
(For many people, their driving licence is their main ID.)
How come that apparently this information is not that easy to find on the web? (Failure to submit to the search engines at the time? But then, it is not that easy to find on the DVLA website either.
Was the information announced retroactively, such as on 4 June, perhaps? https://www.gov.uk/guidance/dvla-coronavirus-covid-19-update#history)
(By the way, it also explains why I didn’t get the renewal reminder. Sorry anonymous.)
My driving licence expired in May. A lot of my postal mail disappears and I did not receive the renewal reminder either.
The DVLA’s website was barely functional at the time, but on Twitter, DVLA said there were no problems with it.
At the post office, I was told it could take around five weeks for my new licence to arrive. Those five weeks have passed. In view of the fact that several bank cards and other important documents as well as lots of fairly random letters have previously disappeared from my postal mail in the past 9 to 10 years (i.e., at my current address), I find this a worrisome development.
Driving licenses get sent in highly recognisable envelopes without any tracking or other kind of postal service protection, after all.
But now I find that I cannot call the DVLA (I get a recording saying that they are getting a high number of calls and cannot accept my call for that reason), that their webchat has been closed and that they are not accepting e-mails either… By the way, that message below only popped up AFTER I answered all the questions (lists with options as to what your enquiry is about).
Update history of the information on that page on the DVLA web site: